Recently, I was put in charge of tech training at my branch. I have since drawn up various scenarios regarding technology used on the job. The very first scenario I put together was on word processing, a crucial service offered in today's public libraries. Until recently, we did not even offer word processing and although we still do not have Microsoft Office on any of our OPACs, we do direct people to Notepad and GoogleDocs, an online word processor. You can download the original document which I used in these trainings by clicking on the following link:
https://sharepoint.gwinnettpl.org/departmentsites/Branches/Snellville/Public%20Documents/Tech%20Training/scenario%201%20-%20Word.doc
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